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Supervisor At ShopRite Creates Call Center To Help Other Employees

Smiling woman at home with headset using laptop

This listener wants to remain anonymous, but we love what her job come up with in efforts to keep as many people employed as possible!

This listener is a registered dietitian at a ShopRite, where there are 7,000 associates throughout the stores her boss runs. Of course, when the pandemic hit, the operations of all those stores changed...

People can’t go in for a consultation or dietary demo right now, but instead of being put on furlough until this is all over, her supervisor created a call center for the associates still working, mainly run by the dietitians! It’s open from 6am-10pm, and they take non-stop calls from associates whom are anxious or nervous, who don’t have childcare, and who maybe just have a concern at work. As dietitians she said they are extremely inquisitive and compassionate by nature, and all they want to do is help people. So this is a GREAT temporary transition!

What a great idea “ShopRite supervisor,” and thank you for taking care of the people under your umbrella!

Photo: Getty